We want to provide you with the best possible technical support. Our goal is to respond to your inquiry within eight working hours and to be able to resolve every solvable issue within one week. All inquiries must be made in an email to the following address: techservice@iMarc1.com. If the problem concerns our software directly, we will pass on this issue to our development team as soon as possible. In order to continually optimize our customer support service, we will survey your satisfaction after each support case in order to resolve any specific requests or suggestions for improvement.

Technical Support Hours: 9am – 6pm M-F